Qué vas a aprender
- Abrir una conversación sobre hablar con clientes con una frase clara y adecuada al contexto.
- Usar vocabulario específico de hablar con clientes para dar o pedir la información central.
- Confirmar nombres, números, tiempos o próximos pasos sin depender de traducciones literales.
- Pedir aclaraciones y reformular cuando no entendés una parte de la respuesta.
Vocabulario esencial
precios / esquema de precios
“Could you explain what ‘pricing’ means here?”cliente
“The client approved the proposal.”agenda / temario
“I added that topic to the agenda.”solución
“Would this solution work for you?”presentación
“I have to give a presentation tomorrow.”pronóstico
“The forecast says it will rain tomorrow.”métrica
“We track this metric every week.”objetivo
“The objective of today’s meeting is clear.”cronograma
“What timeline are you working with?”alcance
“The scope of the project has changed.”necesidad
“I’d like to understand your main need.”presupuesto
“We need to stay within the budget.”Frases que realmente podés usar
Could you tell me more about your current situation?
Let me address that concern directly.
Would this option work better for you?
I’ll follow up by email.
Could we agree on the next step?
Let me address that concern.
Let’s summarise the action items.
What happens if that changes?
Thanks — that was the part I wasn’t sure about.
Could we confirm the exact time and date?
What would you recommend in this situation?
That works for me. What should I do next?
Let’s start with the first item on the agenda.
Diálogo realista
Alex: Could you tell me more about your current situation?
Jordan: Of course. I can help with that.
Alex: Let me address that concern directly.
Jordan: Good. Let’s keep that in mind as we continue.
Alex: Sorry, I didn’t quite catch that. Could you say it again?
Jordan: Of course. I’ll say it more slowly.
Alex: Would this option work better for you?
Jordan: Absolutely. Let’s clarify that before we move on.
Alex: I’ll follow up by email.
Jordan: Good. Let’s keep that in mind as we continue.
Alex: Could we agree on the next step?
Jordan: Absolutely. Let’s clarify that before we move on.
Alex: Before we finish, I want to make sure I understood the important part.
Jordan: Of course. Repeat the key information in your own words, and I’ll tell you if anything needs correcting.
Alex: Okay. If I miss a word, is it fine to ask the other person to repeat just that part?
Jordan: Absolutely. You can ask them to repeat it, say it more slowly, or write it down if that would help.
Alex: That’s useful. I sometimes understand the general idea but worry that I missed one important detail.
Jordan: That happens often. Focus first on names, times, numbers, places, and the action you need to take next.
Alex: So I don’t need to understand every single word to keep the conversation moving.
Jordan: Exactly. A short clarification question is usually better than guessing or staying silent.
Alex: And if I need a moment to think, can I say something like “Let me check”?
Jordan: Yes. “Let me check,” “Give me a second,” and “Just to confirm” are all natural ways to buy a little time.
Alex: Great. I feel much more confident about handling this kind of conversation now.
Jordan: Good. Keep the useful phrases short, practise them out loud, and adapt them to the details you actually need.
Alex: No, that covers it. Thanks for your help.
Jordan: You’re welcome. Have a good day.
Cómo suena en inglés natural
Escuchá la función, no cada palabra
En una conversación sobre hablar con clientes, identificá primero si la otra persona está pidiendo un dato, confirmando algo o indicando un próximo paso. Esa función te ayuda a responder incluso si no entendiste una palabra secundaria.
Confirmar es parte de una conversación natural
Si una respuesta contiene mucha información, repetí solo el dato importante con una pregunta corta. Eso mantiene el intercambio ágil y claro.
Usá bloques de lenguaje reutilizables
No memorices el diálogo completo. Elegí dos frases del bloque anterior y combinalas con vocabulario como “pricing”, “client” o “agenda”. Así podés adaptarte si la conversación cambia.
Errores comunes de hispanohablantes
✕ I have a doubt about this.
✓ I have a question about this.
Para una consulta concreta, “I have a question” es la opción natural.
✕ Can you repeat me that?
✓ Could you repeat that, please?
Con repeat, lo natural es usar directamente el objeto: “repeat that”.
✕ I need that you explain it.
✓ I need you to explain it.
Después de need se usa “person + to + verb”: “I need you to explain it”.
✕ What means this?
✓ What does this mean?
En preguntas con mean se usa el auxiliar does: “What does this mean?”
Mini práctica
Respondé las seis actividades. La corrección aparece en el momento y al final vas a ver tu resultado.